At Kalvro, we're committed to delivering quality products at prices that don't break the bank. To make that possible, we source directly from our overseas manufacturing partners, cutting out the middleman and passing the savings on to you. As a result, shipping times are a bit longer than domestic retailers, which is why we offer free shipping on all orders.
All orders are processed within 3–5 business days after purchase. During high-demand periods, processing may take slightly longer, but we'll always keep you informed.
Once your order has been shipped, delivery to the U.S. typically takes 5–12 business days.
Once your order ships, you'll receive a tracking notification. Please note that tracking updates may sometimes experience delays and may not always reflect real-time accuracy. If your tracking hasn't updated in a while, don't worry because your package is most likely still on its way.
At this time, we are unable to ship to APO/FPO military addresses due to carrier limitations with our fulfillment partners. If you placed an order with a military address, our team will reach out to request an alternative U.S. delivery address.
If your order has not arrived by the end of your estimated delivery window, please contact us at the Contact Page, and we'll make it right.
We're always happy to help. Reach out to our support team and we'll get back to you as soon as possible. The Kalvro Team